Why when disconnecting one wire at the input voltage does not disappear?
Two wires, phase and zero, came from the pole, tipped one wire, and the floor of the house remained energized, then what could it be?
I mean the floor of the house? And the second half? What "one" wire did you push away? Is there grounding? Energized is how? Is there a phase and zero or only phase? Is it connected to input zero? If the zero was thrown back, then most likely through the ground ...

